FAQs

1. Do you have stock in US and CA?
Yes, we have stock in US and CA, can fast shipping and with lower shipping cost. Please feel free to send us your postal code, we check shipping for you.

2. What's the lead time?
If shipped from our China factory, your order usually will be handled and shipped out within 5 working days.
If shipped from our US and Canada warehouse, your order usually will be handled and shipped out within 2 working days.
If you order up to 500 units, it will be scheduled in our production, usually take about 25-30days to ship out.
Please feel free to contact us with your quantity, we will help you check stock and production schedule.

3. How long will it take to receive my order?
By express, usually about 7-10 working days.
By air, usually about 15-20 days.
By sea, usually take about 35-60 days.
Please feel free to contact us with your quantity and expect time, we help you find the best suitable shipping ways with favorable shipping cost.

4. Can i do some customization? Put my logo on your lights?
Yes, of course. We have supported many brands to produce and take grow lights market. We are also glad to help you do your brand and products. Welcome to do OEM ODM, you could feel free to tell us your idea, we will help you realize it. No matter putting logo, or lights functions, change leds, drivers, we can help you do that.

5. How long will it take to design a light for me?
If only change leds quantity, brand, or driver, housing color, and other small changes, we can provide designs within 1-2days, and produce sample about 10-15 days.
If you want to do a total new lights with total new design, it will take about 15-20 days to confirm design and make out sample.
Please feel free to tell us your idea, we help you realize it.

6. What's your warranty?
We provide 3-5 years warranty. During this period, if you met any issues, please feel free to contact us to get supports.

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