Warranty

AGLEX Premium Warranty

At AGLEX, we adhere to stringent development protocols and quality benchmarks to ensure that each of our grow lights undergoes rigorous testing prior to being dispatched. We are unwavering in our commitment to standing behind our products and supporting our customers. In the event that you encounter any issues with your LED grow light, our unparalleled customer service will swiftly address and resolve them. With every grow light purchase, we offer a comprehensive 3-year warranty, providing free warranty coverage for the first year, including replacement parts for the grow light board and power supply. For the subsequent two years, we extend coverage akin to the first year, with the exception of shipping costs. When you choose AGLEX Grow Lights, you can do so with confidence.

Disclaimer

1. Should it be determined that a customer has tampered with the LED grow light or caused damage, a repair fee will be applicable. The discretion to provide warranty coverage ultimately rests with AGLEX, and we reserve the right to refuse warranty repair or replacement services to any party.
2. Our warranty is exclusively extended to customers who have made their purchase from an authorized store, retailer, distributor, or agent.

The warranty does not extend to damages resulting from, but not limited to:

- Improper operation and maintenance
- Use in an abnormal manner, including exposure to corrosive chemicals or incorrect input voltage, as well as improper installation.

Warranty Procedures


1. Kindly send an email to support@aglexstore.com, detailing the issue encountered and providing purchase details such as order number/PI, model, pictures of the light both on and off, and your full address.

2. Upon receipt of your email, we will investigate the cause of the issue and promptly revert to you with appropriate solutions.

650W LED Grow Light Testing

M800 LED Grow Light Testing

M800 LED Grow Light Unboxing Video